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Now showing items 6371-6390 of 35418
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Customer service expectations from alcoholic beverage suppliers in the North West Province
(North-West University (South Africa), 2012)South Africa has a highly competitive alcoholic beverage market. All role-players in this market place a huge emphasis on service delivery and customer service, due to the fact that these two aspects can be the determining ... -
Customer service expectations from South African alcoholic beverage suppliers in urban and rural areas
(International Foundation for Research and Development (IFRD), 2017)South African alcoholic beverage suppliers (SAABS) have to focus their efforts on quality customer service as a means of differentiation. Quality of service is a competitive advantage and serves as a marketing tool for ... -
Customer service expectations from South African alcoholic beverage suppliers in urban and rural areas
(2015)To be successful in the current highly competitive market a South African alcoholic beverage supplying company (SAABSC) must guarantee customer service and service quality. Such companies have to focus their efforts on ... -
Customer service of convenience stores
(North-West University, 2008)This study researches the topic customer service of convenience sores. Two objectives are set, namely to measure the customer service levels of convenience stores, and then to determine if any differences exist between ... -
Customer service quality strategy in the tourism and leisure industry : a case study of Mkabati Nature Reserve
(North-West University, 2006)Customer defections have been linked to service encounter failure in the tourism, leisure and hospitality industry. This study embraces the idea of improving customer acquisition, retention and satisfaction through proactively ... -
Customer Services Management and Satisfaction of Internet-related Banking of First National Bank
(North-West University (South Africa), 2018)This study seeks to evaluate the level of customer satisfaction with Internet-related banking services of First National Bank (FNB) and also to examine FNB's customer service management strategies in dealing with customer ... -
Customers' perception of service quality and its impact on reputation in the hospitality industry
(AJHTL, 2017)Customer satisfaction and the management of their expectations are a strategic component to the sustainability of any organisation. It is argued that these two strategic components are the most important features that ... -
CUSTOMERS’ BRAND AWARENESS, BRAND TRUST, AND BRAND LOYALTY FOR PRIVATE LABEL BRANDS IN SOUTH AFRICA.
(IBC, 2021)Private label brands have over the years gained insurgence in the grocery retail sector, creating opportunities for grocery retailers to increase variety in product off erings for their customers. ... -
A customisable data analysis interface for an online electrical energy information system
(2014)In South Africa the main electricity supplier “Eskom” is struggling to meet the increasing demand. To lower the problematic electricity demand, demand side management projects are implemented by large electricity consumers. ... -
Cusum control for data following the Von Mises distribution
(Taylor & Francis, 2017)The von Mises distribution is widely used for modeling angular data. When such data are seen in a quality control setting, there may be interest in checking whether the values are in statistical control or have gone out ... -
A cusum procedure to detect deviations from uniformity in angular data
(Taylor & Francis, 2012)We propose a sequential cumulative sum procedure to detect deviations from uniformity in angular data. The method is motivated by a problem in high-energy astrophysics and is illustrated by an application to data. -
CUSUM procedures based on sequential ranks
(2015)The main objective of this dissertation is the development of CUSUM procedures based on signed and unsigned sequential ranks. These CUSUMs can be applied to detect changes in the location or dispersion of a process. The ... -
Cut-off values of distal forearm bone density for the diagnosis of central osteoporosis in black postmenopausal South African woman
(Health & Medical Publishing Group (JEMDSA), 2012)Background: The objective of this study was to establish a triage cut-off point or threshold for peripheral bone mineral density (BMD), applicable to black postmenopausal women, and that could be used as a screening method ... -
Cutaneous tuberculosis overview and current treatment regimens
(Elsevier, 2015)Tuberculosis is one of the oldest diseases known to humankind and it is currently a worldwide threat with 8e9 million new active disease being reported every year. Among patients with co-infection of the human immunodeficiency ... -
Cutting the apron strings: the South African experience of decolonisation
(2013)Decolonisation is a recurring constitutional and political theme in the process of change and reform in South Africa’s history during the 20th century. The constitutional emancipation of the erstwhile Union of South ... -
CV Bate, grondlegger van die Potchefstroom Herald
(NWU, 2012)The British-born newspaperman CV Bate founded the Potchefstroom Herald in 1908. He remained owner for 49 years during which time he established not only the paper but himself as a journalist of some repute. As a news ... -
CVD risk factors are related to plasma fibrin clot properties independent of total and or γ’ fibrinogen concentration
(Elsevier, 2014)Introduction: Cardiovascular disease (CVD) risk factors are associated with total fibrinogen concentration and/or altered clot structure. It is however, unclear whether such associations with clot structure are ascribed ... -
Cyanobacteria and algae of gold mine tailings in the North-West Province of South Africa
(Borntraeger Science Publishers, 2013)Cryptogamic crusts are important components in arid and semiarid lands and could play a vital role in the rehabilitation of mine tailings. The aim of this study was therefore to investigate the occurrence of cyanobacteria ... -
Cyber Security disclosure in the banking sector: A case of South Africa and China
(IBC, 2022)This study compares risk reporting, specifically cyber risk reporting, between South Africanand Chinesebanks.Major corporate scandals had significant impacts on the economic environmentand has led to an ... -
Cyber bullying : bare schools filling the legal gap?
(North-West University, 2014)The intent of this concurrent mixed methods study was to examine whether public schools are geared to fill the legal gap that exists between the available cyber technology and managing learner cyber bullying effectively. ...