Browsing by Subject "Effective service delivery"
Now showing items 1-3 of 3
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Evaluation of training and development for effective service delivery in the Kwazulu-Natal department of social development
(North-West University (South Africa), Vaal Triangle Campus, 2017)This study evaluated the effectiveness of training and development delivered to public servants concentrating on effective service delivery of stipulated social welfare services at KwaZulu- Natal Department of Social ... -
Factors affecting service delivery in the Tshwane Municipality
(North-West University, 2018)The South African Municipalities are continuously experiencing poor service delivery protests. The underpinning of the conflict between citizens and municipalities are the challenges in obtaining services such as electricity, ... -
Performance management as a mechanism for effective service delivery at Emfuleni Local Municipality
(North-West University, 2008)Section 38 of the Local Government Municipal Systems Act (32 /2000) tasks municipalities to establish a performance management system that corresponds with resources, circumstances, objectives, indicators and targets as ...