Browsing by Subject "Hospitality"
Now showing items 1-5 of 5
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Consumer psychology in the hotel hospitality industry : the impact of price and service on customer satisfaction
(North-West University (South Africa) , Potchefstroom Campus, 2016)With the hotel hospitality industry being a major contributor to the world economy, hotel managers and marketers are pressured to achieve and maintain a competitive edge. In the current erratic economic climate, hotels ... -
The effect of casino employees demographic variables on quality of work-life domains
(AJHTL, 2015)With over 38 casinos in South Africa, to be the most sought after casino, quality service offered by casino employees will be the competitive advantage of attracting and retaining customers. The purpose of this article is ... -
Hospitality in urban Baptist congregations in Zambia and the role of pastoral ministry
(North-West University, 2008)This study investigates the problem behind the protracted crisis of how hospitality ought to be conceived and practiced in the urbanized and pluralistic congregations of the Zambian Society ('the problem of hospitality'). ... -
A public pastoral response to Xenophobia in South Africa : Ubuntu and hospitality within an African Christian ethical framework
(North-West University (South-Africa), 2020)Xenophobia is invariably defined as an intense or irrational dislike or fear of people from other countries. For the purposes of this study the concept has been defined with fear not being the operative word as it tends ... -
Quality of work life of front office employees in selected accommodation establishments
(North-West University, 2010)The South African hospitality industry, and more specifically the accommodation sector, is a booming industry within South African Tourism. Annually thousands of tourists, nationally and internationally, come to stay in ...