Browsing by Subject "Service organisations"
Now showing items 1-2 of 2
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A Stakeholders’ Perspective of Reputation Dimensions in Selective Service Organisations
(North-West University (South Africa), 2021)There is no doubt that a favourable corporate reputation is very beneficial, especially in terms of giving an organisation a competitive advantage and ensuring its profitability and sustainability. Several empirical ... -
Students' perceptions of service quality at two South African higher education institutions
(North-West University, 2012)South African higher education institutions are facing increasing competition from both local and global competitors. This increasing competitive pressure has forced them to become aware of the importance of building and ...