Browsing by Subject "quality"
Now showing items 1-10 of 13
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Customer satisfaction and relationship intention within the South African clothing retail industry
(MC Cant, 2015)Despite criticism of the effective use of relationship marketing in mass consumer markets, retailers are increasingly investing in relationship marketing tactics to retain customers, thereby necessitating a thorough ... -
Differences in health care seeking behaviour between rural and urban communities in South Africa
(BioMed Central, 2012)Objective The aim of this study was to explore possible differences in health care seeking behaviour among a rural and urban African population. Design A cross sectional design was followed using the infrastructure of ... -
Enhancing the quality assurance processes of doctoral research proposals in Education: an exploration of public South African higher education institutions
(North-West University (South Africa), 2021)In the past decade, there has been significant pressure on higher education institutions to increase the number of next generation doctorates (South Africa, 2011; Temple, 2012). The National Development Plan: Vision for ... -
Evaluating ISO9001 principles in a service organisation
(North-West University (South Africa), 2021)ISO9000 is a quality management system (QMS), consisting amongst others of ISO9001, which is a set of international quality assurance (QA) standards that enable companies to manage quality effectively by providing an ... -
Evaluating the potential impact of adding waste glass to clay bricks: an experimental study
(North-West University (South Africa), 2020)In the ever-changing business environment, staying ahead of the competition is crucial, creating a pathway for a new industry, that is entrepreneurial. Embarking on the unbeaten track is immensely challenging and will ... -
In search of the perceived quality and impact of accredited South African law journals: exploring the possibility of a ranking system. A baseline study: 2009 – 2014
(PER, 2018)The DHET Research Output Policy (2015) indicates that there has been a change in the government’s approach to research funding. Previously all research published in any accredited journal was rewarded equally. A decision ... -
Measuring the customer service of local restaurants
(North-West University (South Africa), 2020)This study focuses on customer service in the restaurant industry. In the highly competitive environment of the Bult area in Potchefstroom, restaurants need a competitive advantage to survive or outperform their closest ... -
The relationship between nurses educational background and the safety and quality of patient care in surgical units in private hospitals in Gauteng
(North-West University, 2012)Background: International literature seems to agree that nurses are the backbone of quality patient care and safety. Moreover, the appropriate training of nurses is vital to providing high quality and safe patient care. ... -
The relationship between value for money, motives and experience of tourists to the Kruger National Park
(Prof. Ansie Lessing, 2015)National parks play an important role in countries' quest to attract tourists to generate revenue, to uplift the community and to sustain a competitive advantage. Providing value for money for tourists could confirm this ... -
Roadmap for new entrants into the South African nuclear manufacturing market
(North-West University (South Africa), 2019)There are 3 opportunities for non-nuclear suppliers to become part of the nuclear supply chain in South Africa. These are the announced New Nuclear Build (although being put on hold until finalisation of the IRP 2018), ...