Browsing by Subject "Total Quality Management"
Now showing items 1-8 of 8
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The implementation of human resource development strategy for total quality management within the Department of Correctional Services : focus on Groenpunt management area
(North-West University, 2010)To improve on service delivery, the challenge is to ensure that the correctional officials understand and are skilled in dealing with demands for better standard of service delivery by the public. There is a perception ... -
Implementing selected lean management tools to achieve effective planning within a construction environment at a tertiary institution
(North-West University (South Africa) , Potchefstroom Campus, 2016)This research study addresses the application of lean manufacturing principles and techniques to a construction environment at a tertiary institution. Assessing the implementation efforts and benefits of the lean approach ... -
Investigating the acceptance of a culture of continuous improvement in the public health sector
(North-West University (South Africa), 2018)Investigating the acceptance of the culture of continuous improvement at the public health sector have a direct link to the quality of the service that the hospital offers and the customer experience. Continuous improvements ... -
An investigation of the management of implementation of integrated quality management system (IQMS) in the Department of Education : a case of Mafikeng Area Project Office in the North West Province
(2006)The National Department of Education of the Republic of South Africa introduced integrated quality management system (IQMS) in order to improve quality of reaming and teaching. This research focused on the effects of ... -
Kuhnian philosophy and the long-term sustainability of contemporary businesses
(North-West University, 2018)This article explores Thomas Kuhn‟s philosophy of paradigms and paradigm shifts in relation to the long-term sustainability of contemporary manufacturing businesses. The research would aim to explore the following four ... -
'n Model vir leerlingdeelname aan skoolbestuur
(Potchefstroom University for Christian Higher Education, 2000)Since the democratic election in 1994 and the publishing of the SA Schools Act on the 16th of November 1996 the South African education system has undergone a fundamental transformation. Pupils are regarded as a specific ... -
A quality improvement plan for a technical department within a petrochemical company
(North-West University (South Africa), 2019)Quality improvement initiatives have been implemented by various manufacturing companies. Through initiatives such as international standards organization, lean production, total quality management systems and six sigma, ... -
Total quality management as a strategic tool in service delivery : a case of the Commission on Restitution of Land Rights, Mahikeng
(North-West University (South Africa), 2023)This study aims to examine whether total quality management as a strategic tool can be applied to improve service delivery to land claimants. The literature review indicated that TQM can be used to improve the quality of ...