The relationship between job characteristics, work wellness and work-related flow of call centre agents in an insurance company / Joline Swart

dc.contributor.author	Swart, Joline
dc.date.accessioned	2009-03-03T06:09:38Z
dc.date.available	2009-03-03T06:09:38Z
dc.date.issued	2006
dc.identifier.uri	http://hdl.handle.net/10394/1315
dc.description	Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2007.
dc.subject	Call centres	en
dc.subject	Job demands	en
dc.subject	Job resources	en
dc.subject	Burnout	en
dc.subject	Work engagement	en
dc.subject	Work-related flow	en
dc.title	The relationship between job characteristics, work wellness and work-related flow of call centre agents in an insurance company / Joline Swart	en
dc.type	Thesis	en
dc.description.thesistype	Masters