Grievance procedures for dealing with complaints of sexual harassment at higher education institutions in South Africa
Abstract
The aim of this study was to investigate the perceptions of academic staff relating
to the sufficiency of grievance procedures in dealing with complaints of sexual
harassment at higher education institutions in South Africa. A cross-sectional
survey was conducted among 161 academic staff members at different higher
education institutions. The Sexual Harassment Questionnaire was administered.
The results show a positive correlation between confidence in the grievance
procedure, the amount of attention that supervisors pay to grievances, regular
feedback to employees regarding the progress of grievances, willingness of
supervisors to take decisions, the amount of confidence in supervisors and the
effectiveness of the procedure. The reluctance of management to deal with
grievances unless they are reported via the grievance procedure was related to
the perceived effectiveness of the procedure
URI
http://hdl.handle.net/10394/17965http://reference.sabinet.co.za/webx/access/electronic_journals/labour/labour_v34_n2_a4.pdf
Collections
- Faculty of Humanities [2033]