For a new technology to make the step from experimental technology to mainstream technology, tools need to be created to facilitate the use of the developed technology in the envisaged application area. Generalized additive ...

This paper measures the attitude of banking customers towards complaining and their likelihood to complain when a service failure is experienced at their current and another bank. Insight is also provided into the service ...

Basic-theoretical foundations of the blessing in the worship service and ensuing guidelines for the liturgy The Biblical foundations of the blessing in the church service and the meaning and function of the salutatory and ...

Basic theoretical starting points on the character and foundation of a scriptural based liturgy Liturgy denotes all the religious acts and activities performed by Christians when meeting God, listening to Him, and ...

Coetzee's scholarly interest in Beckett, and his aesthetic interest in the same (which carries a strong measure of readily acknowledged influence), diverge in the case Coetzee presents in a recent mini-biography cum ...

The Sasol-Lurgi Fixed Bed Dry Bottom gasifier (S-L FBDB) treats a feed coal containing c.a. 30% ash forming minerals, which means that there are complex mineralogical processes occurring simultaneously with each other, and ...

“Trust” has become the buzzword of our decade, amongst other things, as a reaction to what is perceived as a trust crisis. This perception has a lot to do with a perception of not-being-in-control and a culture of suspicion. ...