This paper measures the attitude of banking customers towards complaining and their likelihood to complain when a service failure is experienced at their current and another bank. Insight is also provided into the service ...

Basic theoretical starting points on the character and foundation of a scriptural based liturgy Liturgy denotes all the religious acts and activities performed by Christians when meeting God, listening to Him, and ...

“Trust” has become the buzzword of our decade, amongst other things, as a reaction to what is perceived as a trust crisis. This perception has a lot to do with a perception of not-being-in-control and a culture of suspicion. ...

Research on the miracle stories in Mark 8-10 and their role in this Gospel is discussed. The mythological, religious-historical, form-historical, Biblical-theological, redaction-historical, socio-logical, literary-critical, ...

It is not known if nutritional and/or other interventions could improve linear growth in adolescents. The purpose of this study was to assess the role of physical activity in promoting linear growth velocity of black ...