Browsing Faculty of Economic and Management Sciences by Title
Now showing items 706-725 of 1420
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Internet banking service quality in South–Africa: a qualitative analysis of consumer perceptions
(InderScience, 2017)Advancements in technology-based systems has resulted in banks using service delivery channels such as internet banking and Automated Teller Machines (ATMs) to interact with customers. To ensure a competitive edge in the ... -
Internet’s influence on the marketing activities of South African companies
(Clute Institute [for academic research], 2013)Although research studies regarding the Internet’s impact on marketing conducted in the past in different countries and at different times produced quite similar trends in responses, advances in Internet technologies and ... -
The interrelationship between different performance estimates
(Studia Universitatis, 2010)The main purpose of the study is to investigate the interrelationship of the following four performance estimates: Technical efficiency, by using Data Envelopment Analysis; financial soundness, by using Altman's revised ... -
The interrelationship between service quality, relational benefits, customer satisfaction and behavioural intentions in the South African short–term insurance industry
(MC Cant, 2015)South African short-term insurers operate in a highly competitive market but do not successfully differentiate themselves from competitors. One way differentiation can be achieved, is to adopt a customer-focused approach ... -
Intrinsic motivation a key enabler of African managers' cultural intelligence
(NISC, 2014)This study sought to determine manager's intrinsic motivation to engage multiculturally in the workplace as the managers varied by demographic background. Participants were a convenience sample of managers on supervisory ... -
Intrinsic motivation a key enabler of African managers' cultural intelligence
(Indiana University South Bend, 2014)This study sought to determine manager's intrinsic motivation to engage multiculturally in the workplace as the managers varied by demographic background. Participants were a convenience sample of managers on supervisory ... -
Introducing the representational measurement project in accounting
(Clute Institute [for academic research], 2011)This study introduces a representational measurement (a theory that establishes measurement in the social sciences) perspective to the accounting concept of measurement. Accounting studies have long sought to establish ... -
An inventory of marketing skills essential for tourism entrepreneurs: a 3–domain approach
(Academic Journals [© 2010 Academic Journals]Academic Journals [© 2010 Academic Journals], 2012)This article postulates that specific marketing skills contribute to the success of a tourism entrepreneur. The purpose of the research was first, to identify the marketing skills that are critical to the success of tourism ... -
Investigate the level of disclosure of emissions of the top ten manufacturing companies in South Africa
(Business Perspectives, 2016)Throughout the world, countries and companies are directing their attention towards actions to protect the planet. An important focus area during various initiatives is the aim to stabilize greenhouse gas concentrations ... -
Investigating brand romance, brand attitude and brand loyalty in the cellphone industry
(AOSIS, 2013)Orientation: Fast growth and intense competition characterise the South African cellphone industry. Customers switch easily between cellphone brands and marketers are challenged to cultivate brand relationships with customers ... -
Investigating causes of delays and cost escalation in project execution during turnarounds
(Business Perpsectives, 2016)Engen Refinery plant is part of the Engen Petroleum Limited, with operations in Southern Africa. The plant is situated in KwaZulu-Natal province of South Africa and it operates 24 hours a day, every day, including weekends. ... -
Investigating environmental management accounting in the chemical industry in South Africa
(Business Perspectives, 2016)Environmental issues are of increasing concern to a variety of stakeholders in most countries all around the world. There is a growing consensus that conventional accounting practices simply do not provide adequate information ... -
Investigating perceived justice in South African health care
(Sabinet, 2013)The health care industry plays an important role in the life of consumers since it impacts their personal well-being and those close to them. This industry involves ample customer contact resulting in service encounters ... -
Investigating the cyclical behaviour of the dry bulk shipping market
(Taylor & Francis, 2014)Cyclical behaviour in the shipping market was investigated, for the first time, using Fourier analysis to extract cycle frequency information from data which have been Hodrick–Prescott filtered; in this case, dry freight ... -
Investigating the extent of sustainability reporting in the banking industry
(Business Perspectives, 2016)This study investigated the extent to which banks in South Africa report on remuneration and incentives according to the Global Reporting Initiative (GRI) guidelines. The study was done by examining the annual integrated ... -
Investigating the financial benefits of green buildings
(Business Perspectives Publishing Company, 2015)Due to the deterioration of the Earth’s health and the uncertainty in terms of climate changes, issues such as the economy, food, water and energy supplies, have become worldwide phenomena. Buildings have a huge role to ... -
Investigating the financial implications of alternative water heating systems
(Clute Institute, 2013)Electricity tariffs charged by the South African electricity supplier (Eskom) have sharply increased over the past three years and there is no indication of what to expect in the future with regard to electricity tariffs. ... -
Investigating the impact of carbon tax on socially responsible corporate governance: the case of South African motor vehicle manufacturers
(Corporate Ownership & Control, 2015)Socially responsible corporate governance is an essential aspect of the contemporary corporate environment, and then especially in ensuring continuous sustainable development within a South African context. As such, it ... -
Investigating the reversed causality of engagement and burnout in job demands-resources theory
(AOSIS, 2013)Orientation: Reversed causality is an area that has not commanded major attention within the South African context, specifically pertaining to engagement, burnout and job demandsresources. Therefore, this necessitated an ... -
Investigating the use of business, competitive and marketing intelligence as management tools in the mining industry
(Business Perspectives, 2016)The main objective of this research study is to investigate the extent to which business intelligence, competitive intelligence and marketing intelligence are used within the mining industry. Business intelligence, competitive ...