Browsing Faculty of Economic and Management Sciences@PUK by Author "Jonker, Catharina S"

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The effect of an emotional intelligence development programme on accountants

Jonker, Catharina S (OpenJournals Publishing, 2009)

The objective of this research was to compile and evaluate a development programme aimed at emotional intelligence (EI) in the accounting profession. A two-group design (pre- and post-test) was used. An accidental sample ...
Emotion work and well-being of client service workers within small and medium-sized enterprises

Jonker, Catharina S; Joubert, Sonja (Southern African Institute for Management Scientists, 2009)

The objective of this study was to assess emotion work, emotional intelligence, and social support as predictors of well-being in client service workers within small and medium-sized enterprises. Across-sectional survey ...