Now showing items 1-12 of 12

    • An analysis of critical success factors in managing the tourist experience at Kruger National Park 

      Engelbrecht, W.H.; Kruger, M.; Saayman, M. (Cognizant Communication Corporation, 2014)
      Kruger National Park (KNP) attracts over 1 million tourists per annum and is one of the top five international destinations in South Africa. However, there is a lot of competition in South Africa and, together with the 22 ...
    • Association between age, critical skills and work perspectives 

      Krüger, S.; Wessels, W.; Saayman, M. (African Journal of Hospitality, Tourism and Leisure, 2014)
      The main aim of this study is to report on the associations between age, critical skills and work perspectives (job satisfaction, career/organizational commitment and job characteristics) as perceived by resort employees. ...
    • Clustering Kruger National Park visitors based on interpretation 

      Botha, E.; Saayman, M.; Kruger, M. (Association of Professional Management (APM), 2016)
      Interpretation is considered to be an important educational tool that not only addresses visitors' expectations but also contributes to national parks' conservation purposes. This study segmented the Kruger National Park's ...
    • A concessionaire model for food and beverage operations in South African National Parks 

      Taylor, T.; Slabbert, E.; Saayman, M. (African Journal of Hospitality, Tourism and Leisure, 2014)
      In recent years, protected areas have come under pressure due to the budget cuts of government. As a result, national parks have had to devise strategies by means of which they are able to generate additional revenue, in ...
    • The contribution of the Wacky Wine Festival to the local economy  

      Saayman, M.; Saayman, A.; Joubert, E.M. (Sabinet, 2013)
      The Wacky Wine Festival in Robertson is unique, due to the fact that there are 48 wine farms on an existing wine route that participate in the festival. Each one of these farms is offering its own unique products and ...
    • The effect of casino employees demographic variables on quality of work-life domains 

      Naudé, Rosa; Kruger, Stefan; Saayman, M. (AJHTL, 2015)
      With over 38 casinos in South Africa, to be the most sought after casino, quality service offered by casino employees will be the competitive advantage of attracting and retaining customers. The purpose of this article is ...
    • Factors contributing to a memorable wine route experience 

      Saayman, M.; Van der Merwe, P. (LAM Publications, 2015)
      Wine tourism, especially wine festivals and routes, is becoming more popular in South Africa, primarily because it gives wine cellars and wine farms greater publicity and exposure leading to increase in wine sales. The ...
    • Factors influencing a memorable game viewing experience 

      Van der Merwe, P.; Saayman, M. (African Journal of Hospitality, Tourism and Leisure, 2014)
      One of the most important aspects in selling tourism products is to provide tourists with a memorable experience. In the case of South Africa, most of the tourism product offerings are nature or wildlife based, with South ...
    • Finding the key to success: a visitors' perspective at a National Arts Festival 

      Saayman, M.; Kruger, M.; Erasmus, J. (AOSIS, 2012)
      Purpose and/or objectives: The purpose of this article was to segment festival visitors at the Klein Karoo National Arts Festival (KKNK) based on their travel motives and their ratings of the Key Success Factors (KSFs) in ...
    • First time versus repeat triathlon participants at Ironman South Africa 

      Myburgh, E.; Kruger, M.; Saayman, M. (AFAHPER-SD, 2014)
      Triathlon organisers and marketers must attempt to achieve a balance between first-time and repeat participants, but should be aware of the attributes that differentiate these participants. This study was carried out to ...
    • Managing an art exhibition: more than just hanging art on walls 

      Borstlap, H.; Saayman, M. (Prof. Ansie Lessing, 2016)
      Funding for arts festivals is decreasing as governments cut funding to provide for the less fortunate. However, the number of arts festivals is still growing, especially in developing countries such as South Africa. They ...
    • The dining and tipping behaviour of Black South Africans: a segmentation approach 

      Kruger, M.; Saayman, M. (AJOL, 2016)
      The literature on dining and tipping behaviour has focused mostly on the United States of America (USA), while minimal research has been conducted in African countries. While there is a negative and grounded perception ...