Now showing items 1-10 of 37
The influence of occupational status, income and academic qualifiactions on the relationship intention of South African short-term insurance clients: an exploratory study
Building long-term relationships with clients benefit businesses in many ways. However, clients do not necessarily want to establish long-term relationships with businesses. The objective of this research was to establish ...
Socio-demographic and behavioural determinants of visitor spending at the Kruger National Park
(Faculty of Economic and Management Sciences, University of Pretoria, 2009)
The Kruger National Park is one of the most visited national parks in the world and one of South Africa’s prime tourism destinations. It attracts more than 1 million visitors per year and, as such, plays an important role ...
Customer retention practices of group, or branded hotels, as compared to private or owner-managed hotels: an exploratory study
(University of Johannesburg, 2009)
An investigation of the determinants of estate and retirement planning in intergenerational family businesses
(Encyclopaedia Britinnica, 2009)
Moderne (finansiele) slawerny
(Buro vir Wetenskaplike Tydskrifte / Potchefstroom, 2009)
There is probably no single person who has not been affected by the current international financial crisis. In order to understand what has happened, the reasons for the credit – and extended financial crisis are analysed ...
The influence of services failure and service recovery on airline passengers' relationships with domestic airlines: an exploratory study
(University of South Africa, 2009)
Service failures and the subsequent service recovery efforts of an organisation can have a profound effect on customers’ satisfaction with an organisation as well as on the quality of the relationship with the organisation, ...
Estimating technical and scale efficiency in banks and its relationship with economic value addes: A South African study
(SA Journal of Accounting Research, 2009)
For estimating the relative efficiency of banks, income statement data as well as balance sheet data are used. Monthly balance sheet data are readily available from the DI900 reports published by the department of Bank ...
Employee health and wellness in South Africa: The role of legislation and management standards
(OpenJournals Publishing, 2009)
The aim of this study was to investigate the role that legislation and management standards might play in ensuring occupational health and wellness in South Africa. The Occupational Health and Safety Act of 1993 determines ...
Key Success Factors in Managing a conference centre in South Africa
(University of Stellenbosch, 2009)
The purpose of this paper was to identify the key success factors (KSFs) in managing a conference centre. South Africa has experienced a significant increase in international tourist arrivals as well as an increase in ...
Further evidence of long memory in the South African Stock Market
This paper expands and augments the results of the paper by Jefferis and Thupayagale) and tests the efficiency of the South African stock market with Wavelet and Markov Switching Regime analyses of selected shares and the ...