Search
Now showing items 1-10 of 26
Service elements influencing the emotions of visitors to an international airport
(African Journal of Hospitality, Tourism and Leisure, 2014)
Emotions constitute a crucial element in understanding a service experience. When a service experience is evaluated by airport visitors, their evaluation is influenced by their emotional reactions. Furthermore, since ...
How deep are scuba divers’ pockets?
(IP Publishing Ltd, 2014-08)
More than 60,000 divers annually visit Sodwana Bay in KwaZulu-Natal, South Africa, one of the world's top diving sites. A survey was conducted during March and April 2012 to identify factors that influence the spending ...
Who is willing to pay to see the Big 7?
(IP Publishing, 2014)
This article investigates the non-consumptive, or appreciative value of the 'Big 7' and identifies the variables that influence willingness to pay (WTP). Addo Elephant National Park in the Eastern Cape Province, South ...
Role of location in the attendance and spending of Festinos
(African Journal of Hospitality, Tourism and Leisure, 2014)
The purpose of this research was to identify the determinants of spending by the visitors at Innibos, Vryfees en Kierieklapper arts festivals with special focus on the different locations, using the same questionnaire and ...
To tip or not to tip?
(African Journal of Hospitality, Tourism and Leisure, 2014)
Tipping is an important source of income for a variety of occupations in the hospitality and tourism industry. One such occupation is waitressing and although much research has been done, especially in America, very little ...
Service elements influencing the emotions of visitors to an international airport
(African Journal of Hospitality, Tourism and Leisure, 2014)
Emotions constitute a crucial element in understanding a service experience. When a service experience is evaluated by airport visitors, their evaluation is influenced by their emotional reactions. Furthermore, since ...
Managing network motivations of [Ev]Entrepreneurs
(African Journal of Hospitality, Tourism and Leisure, 2014)
Entrepreneurial networks are important in the development of any industry. These networks offer access to resources, information, support and markets. In a dynamic, fast growing and diversified industry such as the wedding ...
Developing community-based tourism in South Africa: addressing the missing link: tourism and leisure
(AFAHPER-SD, 2014)
Tourism has been widely proposed as a tool contributing to development. Community-based tourism (CBT) has been specifically recognised as a tourism development approach aimed at facilitating the development of disadvantaged ...
Key success factors in managing a visitors' experience at a South African international airport
(Sabinet, 2014)
These days, visitors to airports are more discerning than before and continuously seek new and meaningful experiences. This approach has caused airports to evolve from being, simply, a point of transit for visitors into ...
Managing the “wow factor” at live music performances
(African Journal of Hospitality, Tourism and Leisure, 2014)
The aim of this article is to determine what attendees at live music performances regard as critical success factors for different music genres in order to enhance memorable visitor experiences. Surveys were conducted for ...