The psychological contract of fire brigades in the North-West Province / V. Veldsman
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This dissertation set out to assess selected psychological contract literature in an attempt to support and describe the developing understanding regarding the distinctive character of today's work agreements and work environment in South Africa's public sector, and more specifically that of the fire brigade in the North West Province. This aim of this dissertation therefore was to provide practical knowledge and future research directions, and to fill in several gaps in the knowledge concerning the psychological contract. In this comprehensive study consideration was given to the psychological contract of the fire brigades of the North-West Province. Chapter 1 comprised the diverse parts of the problem statement and the research objectives in which the general objective and specific objectives were expounded. Chapter 2 gave insight into the term psychological contract by looking into its history and origin. Chapter 3 described the contents of the psychological contract, with specific focus on the expectations and obligations of the fire brigade as well as the violations of the contract and the implications thereof for the fire brigade. Chapter 4 discussed the research method and the statistical analysis as well as the findings of the research. This paper thus suggested that psychological contract measurement and its theoretical implications need to be recognized in the public sector of our country. The interface with examples and literature was given against this background. Chapter 5 was the final chapter in this study and contained in it, was the summary of the study and its limitations, as well as recommendations for further research.
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