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| dc.contributor.author | Visagie, Madelein | |
| dc.date.accessioned | 2009-08-13T07:52:51Z | |
| dc.date.available | 2009-08-13T07:52:51Z | |
| dc.date.issued | 2007 | |
| dc.identifier.uri | http://hdl.handle.net/10394/2124 | |
| dc.description | Thesis (M.Comm. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2008. | |
| dc.subject | Call centres | en |
| dc.subject | Job demands | en |
| dc.subject | Job resources | en |
| dc.subject | Emotional labour | en |
| dc.subject | Work-related flow | en |
| dc.title | Job characteristics, emotional labour and work-related flow in an insurance industry call centre / Madelein Visagie | en |
| dc.type | Thesis | en |
| dc.description.thesistype | Masters |
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ETD@PUK [3868]
This collection contains the original digitized versions of research conducted at the North-West University (Potchefstroom Campus)