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Job characteristics, emotional labour and work-related flow in an insurance industry call centre / Madelein Visagie

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dc.contributor.author Visagie, Madelein
dc.date.accessioned 2009-08-13T07:52:51Z
dc.date.available 2009-08-13T07:52:51Z
dc.date.issued 2007
dc.identifier.uri http://hdl.handle.net/10394/2124
dc.description Thesis (M.Comm. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2008.
dc.publisher North-West University
dc.subject Call centres en
dc.subject Job demands en
dc.subject Job resources en
dc.subject Emotional labour en
dc.subject Work-related flow en
dc.title Job characteristics, emotional labour and work-related flow in an insurance industry call centre / Madelein Visagie en
dc.type Thesis en
dc.description.thesistype Masters


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  • ETD@PUK [5164]
    This collection contains the original digitized versions of research conducted at the North-West University (Potchefstroom Campus)

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