Identifying the contributory factors to job performance in a chemical company
Mazibuko, Vusie Mthunzi
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The main reason to be in business is to make money and be sustainable. Challenges on businesses have increased over the years due to stiff competition, social, legal, cultural, technological, economic and political factors. These changing external forces are beyond the control of organisations but for the organisations to remain successful, they have to utilize the skills of their human resources. The employees have to adjust to these changing demands and perform their tasks to keep the business afloat. Even in a highly mechanized organisation where the latest technology is in place, this technology is meaningless without the human element. Businesses that are successful are those that manage to tap into the talent and skills of their employees and also identify that each employee has a role to play in the organisation. This requires the business to understand that each department is equally important, be it finance and accounting, information technology, marketing, human resource, public relations, research and development, supply chain, and more. All these departments need to work together and perform at their utmost best to achieve company goals. Performance of the various tasks will impact company profits and market share. Factors such as commitment, motivation, satisfaction, role perception, situational factors, company values, supervisor support, company incentives and ability to perform can encourage employees to perform to the best of their ability. Every organisation has to put resources in place for their employees to be able to execute their duties efficiently. This study investigates the impact of job commitment, job motivation, job satisfaction, role perception, situational factors, company values, supervisor support, company incentives and ability to perform in bolstering company performance. Using the quantitative method, the population of this study was the employees of the chemicals company with 75 respondents. The primary data was gathered in the form of a questionnaire using a 5-point Likert scale and then analysed using descriptive and inferential statistics. The results reveal that there are statistically significant correlations between the independent variables (job commitment, job motivation, company values, company incentives, supervisor support, situational factors, role perception, job satisfaction) and the dependent variable (job performance). That means if any of the independent variable increases or decreases, the dependent variable will significantly increase or decrease. The results further revealed that there were strong correlations between the independent variables.