Browsing Economic and Management Sciences by Subject "Customer service"
Now showing items 1-4 of 4
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Developing a framework to enable small business enterprises to be sustainable
(2014)The South African government, in its attempt to curb unemployment, continues to promote and facilitate the establishment of small businesses. The promotion of businesses is evident through the development of policies, ... -
Developing a managerial framework for e-contracting in the agricultural business environment
(2013)The aim of this study is to conduct a thorough theoretical study on developing a managerial framework for replacing paper based contracts with e-contracts in the agriculture environment in the North-West Province. Every ... -
The effect of a customer-centric approach towards doctors in a private hospital
(2014)Globally, trade and industry has shifted its focus from the traditional service delivery approaches to various alternative practices to be more successful, cost efficient, customer orientated, flexible and innovative. This ... -
Residensiële studente se persepsie van kliëntediens aan die PU vir CHO
(North-West University (South Africa), 1999)This study focuses on the residential students of the Potchefstroom University for Christian Higher Education. Residential students residing in hostels on campus as well as students residing in the city of Potchefstroom ...