Show simple item record

dc.contributor.authorNdwe, Tembalethu J.
dc.contributor.authorBarnard, Etienne
dc.date.accessioned2018-03-05T12:35:07Z
dc.date.available2018-03-05T12:35:07Z
dc.date.issued2013
dc.identifier.citationT. J. Ndwe and E. Barnard, “Consequences of Deploying culturally inclined earcons in speech technology design for oral users in South Africa”, in Proc. of the 3rd ACM Symp. on Computing for Development (DEV 2013), pp. 32-39, Bangalore, India, 2013. [http://engineering.nwu.ac.za/multilingual-speech-technologies-must/publications]en_US
dc.identifier.urihttps://dl.acm.org/citation.cfm?id=2442920
dc.identifier.urihttp://hdl.handle.net/10394/26509
dc.description.abstractWe discuss the qualitative outcomes of utilizing an earcon in the design of an Interactive Voice Response (IVR) system. Earcons are short non-speech audio messages that are used in the computer/user interface (UI) to provide information to the user about some computer object, operation or interaction [3].The intended users speak nine out of the 11 official languages of South Africa and vary in terms of their educational levels, cultural and socio-economic backgrounds. A case study of the development of an IVR system called the Beautiful Game Results (BGR) system was used in order to explore the effects of using earcons during anticipated users' interaction with the system. The study involved the design of two prototypes, allowing users to access the results of recent soccer games by using either the telephone keypad or voice as input to the system. The observed participants' reaction and response to the qualitative survey during the experiments has shown that the use of a culturally accepted non-speech auditory cue in the system is an effective means of conveying information about the context of the application.en_US
dc.description.sponsorshipDepartment of Computer Science, Centre of Excellence in Distributed Multimedia, Rhodes University, Grahamstown, 6140 Multilingual Speech Technology Group, North-West University P.O. Box 1174 Vanderbijlpark, 1900en_US
dc.language.isoenen_US
dc.publisher3rd ACM Symp. on Computing for Developmenten_US
dc.subjectUtilizing an earconen_US
dc.subjectBGRen_US
dc.subjectCulturally inclined earconsen_US
dc.subjectSpeech technology designen_US
dc.titleConsequences of Deploying culturally inclined earcons in speech technology design for oral users in South Africaen_US
dc.typePresentationen_US


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record