Abstract:
The software development process has been curtailed by the lack of a methodology that can capture
and maintain the softer, humanist characteristics of organizational systems into the software product.
This is attributed to the absence of a software model that can capture and maintain these
characteristics at analysis through to design and implementation phases of the development life cycle.
Using grounded theory method, the authors investigated issues that limit the usability of software
systems in organizations. These were tracked back to the developmental stages of software products
and were attributed to the human aspects of organizational systems that are not captured. On the other
end, ontologies are explored and positioned as artefacts that can be used to capture the softer, human
aspects of organizational systems.
This paper therefore presents a framework that positions ontologies at the centre of the software
development process. This ontology artefact takes the role of the software model that bridges the
communication gap between the software development phases as well as among stakeholders in the
development process. At the same time, it allows soft issues such as culture, social context, semantics
and pragmatics to be maintained in the software products that run organizational information
systems.
Description:
Proceedings of the 14th International Business Information Management Association Conference (14th IBIMA), 23 - 24 June 2010, Istanbul, Turkey. (Business Transformation through Innovation and Knowledge Management: An Academic Perspective, edied by Khalid S. Soliman).