| Views | |
| Customer retention practices of group, or branded hotels, as compared to private or owner-managed hotels: an exploratory study | 82 |
| November 2012 | December 2012 | January 2013 | March 2013 | April 2013 | May 2013 | |
| Customer retention practices of group, or branded hotels, as compared to private or owner-managed hotels: an exploratory study | 8 | 8 | 14 | 2 | 15 | 9 |
| Views | |
| United States of America | 39 |
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| Canada | 12 |
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| India | 3 |
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| Views | |
| Toronto | 12 |
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| Heilbronn | 2 |
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| San Jose | 1 |