| dc.contributor.author |
Mostert, Pieter G |
en_US |
| dc.contributor.author |
Petzer, D J |
|
| dc.contributor.author |
Steyn, T F J |
|
| dc.date.accessioned |
2010-08-04T15:33:33Z |
|
| dc.date.available |
2010-08-04T15:33:33Z |
|
| dc.date.issued |
2009 |
en_US |
| dc.identifier.citation |
MOSTERT, P.G., PETZER, D.J. & STEYN, T.F.J. 2009. Customer retention practices of group, or branded hotels, as compared to private or owner-managed hotels: an exploratory study. Journal of Contemporary Management, 6:274-297[http://www.journals.co.za/ej/ejour_jcman.html] |
en_US |
| dc.identifier.issn |
1815-7440 |
|
| dc.identifier.uri |
http://hdl.handle.net/10394/3250 |
|
| dc.description.uri |
http://search.sabinet.co.za/WebZ/Authorize?sessionid=0&next=ej/ej_content_jcman.html&bad=error/authofail.html |
|
| dc.publisher |
University of Johannesburg |
|
| dc.title |
Customer retention practices of group, or branded hotels, as compared to private or owner-managed hotels: an exploratory study |
en_US |