|dc.description.abstract||The South African work environment is characterised by a highly differentiated labour force
regarding culture, race, ethnicity, language, gender and school education. Since 1994 the
focus has increasingly been on getting the labour corps to function at an equal level. As a
result of the historic backlog with regard to training, social development and communication
that prevails among the black labour corps, a breeding-ground for racial and/or ethnic conflict
and stress can arise. Worldwide cultural differences within the same community are by no
means an uncommon phenomenon.
Die aim of this thesis was to establish what the nature and impact of values, attitudes, identity
experiences and stress is among student groupings at the African School for Film and
Dramatic Art (AFDA), as well as to determine the psychometric features of the distinctive
This study was undertaken after a decade of political transition in South Africa within a
culturally diverse student population. A once-off cross-section population was used as sample
(n = 247). The survey group consisted of two sub groups: black students (n = 80); white
students (n = 160). Their terms of study at the AFDA ranged from one to four years. Values
were measured by means of the Value Scale of Scholtz (1996). Attitudes were measured on
the basis of Du Toit's Contact and Intercultural Perception Scale (1991). Group identity
experience was evaluated by means of the Racial/Group Identity Scale of Helms (1993), and
the Stress Scale of Van Gram (1981) was also applied.
The statistical analyses were done by using the SAS-programme (SAS Institute, 2000).
Cronbach alfa coefficients and inter-item correlations were used to determine the internal
consistency of the measuring instruments. Exploratory factor analysis was used to establish
the construct validity of the scales. Descriptive statistics were applied to analyse the data.
Canonical correlation was utilised to analyse the relation between sets of variables. Stepwise
multiple regression analysis was applied. Effect sizes rather than statistical inference were
utilised to determine the significance of the findings. t-tests were also used.
The results were presented in the form of four research articles. These results indicated that a
diversity of values, attitudes, identity experiences and stress experiences are present among
the two groupings of students. A discrepancy occurred more specifically regarding values as
experienced by individuals (especially within group context) and regarding organisational
values (Article 1). Within the white grouping, a value pattern came to the fore in which
values such as honesty, dependability and respect were very important to the group. They
also rated the values reasonableness and thankfulness high. A strong value pattern for the
black grouping comes to the fore with values such as respect, honesty, dependability,
thankfulness, politeness and hospitality.
In both groupings uncertainty prevailed concerning the importance of value within the
organisation such as mutual respect, honesty, religion and hospitality. These values will
therefore predict how the individual in the group experiences his or her activities, relationship
with others, nature and time.
The bipolar attitude scale provides an account of how each grouping experiences its own as
well as its external group (Article 2). In general, positive attitudes are present from the white
grouping towards the black grouping (for instance kind-heartedness, goodness, pleasantness).
However, cognitive growth is necessary in the white grouping concerning their perception of
the dependability, wisdom, diligence and sense of responsibility of the black grouping. In the
one field there seems to be an experience dimension in the white grouping with regard to
attitudes, namely that the black grouping always turns up late.
Within the black grouping, more negative-attitude tendencies occur towards the white
grouping. Fields they find problematic are the dependability, fairness, honesty, helpfulness,
sense of responsibility and peacemaking-attempts of the white grouping. The moderated
attitudes of the white grouping toward themselves regarding being less ambitious and
uncertain about their worth for the organisation, corresponds with how the black group
experiences them. An assumption can be made that this attitude probably originates from the
policy of affirmative action.
Only three group identity phases manifested in the black grouping, while five group identity
phases manifested in the white grouping (Article 3). The differences in the phases in the
various groupings correspond with the impact of the South African political history on the
identity moulding of the distinctive groupings. In the factor analysis, different factors from
those in the theory of Helms (1993) were identified. In general, the white grouping is positive
concerning their own identity - not shy of being white (90,63%) and feel at ease with other
groupings (85%). These findings therefore indicate an established group identity that is
developing positively. In the black grouping a positive to very positive tendency prevails that
implies that they are experiencing positive identity-development growth. The uncertain
vacuum of the black group identity has faded, and instead, internalisation and black self acceptance
In both the groupings the impact that values, attitudes and identity experiences have on stress,
was divided into the frequency of stress and the intensity of stress that the groups experience
in different fields. Both groupings reported high stress frequencies on items such as
frustration and anxiety, while the intensity of stress on dimensions such as anxiety
substructure and boredom comes to the fore stronger in both groupings.
The psychometric features of the measuring instruments were satisfactory. The construct
validity of Helms' scale (1993) for the black grouping should be further investigated, seeing
that the chronological development of identity moulding perhaps is embodied differently in
South Africa with its unique history than elsewhere. Recommendations were made for future