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dc.contributor.advisorRaijmakers, L.R. Dr.
dc.contributor.authorBam, Lize
dc.descriptionThesis (M.A. (Industrial Psychology))--North-West University, Vaal Triangle Campus, 2010.en
dc.description.abstractWith South Africa currently experiencing a skills shortage, companies need to take job insecurity, job satisfaction and social support into consideration as part of their retention strategy. There is also tremendous pressure being placed on organisations to improve their performance and to become increasingly competitive, which has resulted in job insecurity becoming a reality in South Africa. A petro-chemical company in South Africa was studied to determine the possible relationships between job insecurity, job satisfaction, social support, tenure, intention to leave and qualifications. The participants (N=l 84) included process controllers, senior process controllers, group leaders/foremen, section leaders and area leaders of various business units of the petro-chemical company. A quantitative study was conducted using a cross-sectional survey design. Self-administered questionnaires were used which included the Job Insecurity Questionnaire (JIQ), The Turnover Scale, Social Support and the Job Satisfaction Scale. The statistical analysis included descriptive statistics, factor analysis, Pearson product-moment correlation coefficients as well as MANOY A and structural equation modelling. The statistical analysis included descriptive statistics, factor analysis, Pearson product-moment correlation coefficients as well as MANOVA and structural equation modelling. Results indicated there was no correlation between job insecurity and tenure, nor between qualifications and job insecurity. It was concluded that lower job satisfaction resulted in higher job insecurity and that higher job satisfaction resulted in lower levels of intentions to leave. There was a positive correlation between social support and job satisfaction. With these results and the model developed it would be possible for the company to adjust their retention strategy to achieve optimal results.en_US
dc.publisherNorth-West Universityen_US
dc.subjectJob insecurityen_US
dc.subjectQualifications/NQF levelen_US
dc.subjectJob satisfactionen_US
dc.subjectSocial supporten_US
dc.subjectIntention to leaveen_US
dc.subjectTurnover intentionen_US
dc.titleJob insecurity, job satisfaction, social support and intention to leave of process controllers in a South African petro–chemical companyen

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  • ETD@Vaal Triangle Campus [987]
    This collection contains the original digitized versions of research conducted at the North-West University (Vaal Triangle Campus)

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