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The validation of an organisational climate questionnaire in a corporate pharmacy group / Andries Johannes Combrink

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dc.contributor.author Combrink, Andries Johannes
dc.date.accessioned 2009-02-11T13:33:31Z
dc.date.available 2009-02-11T13:33:31Z
dc.date.issued 2004
dc.identifier.uri http://hdl.handle.net/10394/520
dc.description Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2005.
dc.description.abstract The creation of a healthy, motivating organisational climate should be the aim of management. Organisational climate refers to a complex set of forces within an organisation, which have a direct influence on those who work in it. Studying organisational climate is imperative to understanding how organisations function at their core. However, a validated instrument is needed to detect the climate in an organisation. The objective of this study was to validate an organisational climate questionnaire in a corporate pharmacy group. A cross sectional survey design was used. Interviews were conducted with employees and an organisational climate questionnaire was constructed. The Organisational Climate Questionnaire (OCC) was completed by a sample of employees in a corporate pharmacy group (N = 159). Descriptive statistics (e.g. means, standard deviations, skewness and kurtosis) inferential statistics were used to analyse the results. Factors extracted include recognition and feedback, management, work relationships, task characteristics, responsibility, work pressure and decision-making. The internal consistencies of two factors were unacceptable. One-way analysis of variance of organisational climate in different regions showed practically significant differences between North West and Mpumalanga regarding how they currently view management, as well as practically significant differences between North West and both Free State and Gauteng concerning Management. The average responses of the white employees and employees of colour in this study seem to be the same, except regarding recognition and feedback. The average responses of the employees from the two gender groups seem to be the same, except regarding responsibility and work pressure. Recommendations for future research were made.
dc.publisher North-West University
dc.subject Organisational climate en
dc.subject Validate en
dc.subject Reliability en
dc.subject Measurement en
dc.subject Employee behaviour en
dc.title The validation of an organisational climate questionnaire in a corporate pharmacy group / Andries Johannes Combrink en
dc.type Thesis en
dc.description.thesistype Masters


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    This collection contains the original digitized versions of research conducted at the North-West University (Potchefstroom Campus)

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