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An interpretive study of the contingent use of systems development methodologies in the telecommunications industry / Z. Coetzee

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dc.contributor.author Coetzee, Ziaén en_US
dc.date.accessioned 2012-02-17T08:34:25Z
dc.date.available 2012-02-17T08:34:25Z
dc.date.issued 2010 en_US
dc.identifier.uri http://hdl.handle.net/10394/5562
dc.description Thesis (M.Sc. (Computer Science))--North-West University, Potchefstroom Campus, 2011.
dc.description.abstract The telecommunication industry is dominating the world. Most recently there have been technological advancements made in mobile telecommunication. There are currently a few telecommunication organizations in South Africa. These organizations each have their own unique approach to service delivery. The strong competitive nature of the telecommunication industry is taking telecommunications in South Africa to greater heights. All these advancements necessitate the need for better security and controls of the telecommunications networks. RICA legislation was brought into effect to accomplish just this. The research focuses on the contingent use of systems development methodologies in the telecommunication industry in South Africa. The study determines how these telecommunication organizations choose a systems development methodology when developing systems. This study looks at how these organizations are currently implementing system development methodologies to keep up with the changes and competition within the industry. An interpretive approach was used to conduct the research. Four of the leading telecommunication organizations in South Africa were studied by using case studies. Each case study focused on a single telecommunication organization to gain in depth data regarding the use of systems development methodologies. The case studies were conducted by using structured interviews to gain data from multiple sources within the organizations. The data was analyzed using ATLAS.ti and a cross case analysis was done to answer the research questions. The results indicate that there is a contingent use of systems development methodologies within telecommunication organizations. The telecommunication organizations each use criteria to determine which systems development methodology to use. The results of the study indicate that there are different levels of contingency, and it examines how this is accomplished by each organization individually. Each of the organizations has a unique approach when selecting systems development methodologies. The systems development methodologies that are used by the telecommunication organizations are also tailored in some cases. en_US
dc.publisher North-West University
dc.subject Telecommunication en_US
dc.subject System en_US
dc.subject Development en_US
dc.subject Methodology en_US
dc.subject Contingency en_US
dc.subject Waterfall model en_US
dc.subject Silver bullet en_US
dc.subject Best fit en_US
dc.subject Interpretive en_US
dc.subject Questionnaire en_US
dc.subject Telekommunikasie en_US
dc.subject Stelsel en_US
dc.subject Ontwikkeling en_US
dc.subject Metodologie en_US
dc.subject Voorwaardelikheid en_US
dc.subject Waterval model en_US
dc.subject Silver bullet en_US
dc.subject Best fit en_US
dc.subject Interpretasie en_US
dc.subject Vraelys en_US
dc.title An interpretive study of the contingent use of systems development methodologies in the telecommunications industry / Z. Coetzee en_US
dc.type Thesis en_US
dc.description.thesistype Masters en_US


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    This collection contains the original digitized versions of research conducted at the North-West University (Potchefstroom Campus)

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