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dc.contributor.authorCoetzee, Ziaénen_US
dc.date.accessioned2012-02-17T08:34:25Z
dc.date.available2012-02-17T08:34:25Z
dc.date.issued2010en_US
dc.identifier.urihttp://hdl.handle.net/10394/5562
dc.descriptionThesis (M.Sc. (Computer Science))--North-West University, Potchefstroom Campus, 2011.
dc.description.abstractThe telecommunication industry is dominating the world. Most recently there have been technological advancements made in mobile telecommunication. There are currently a few telecommunication organizations in South Africa. These organizations each have their own unique approach to service delivery. The strong competitive nature of the telecommunication industry is taking telecommunications in South Africa to greater heights. All these advancements necessitate the need for better security and controls of the telecommunications networks. RICA legislation was brought into effect to accomplish just this. The research focuses on the contingent use of systems development methodologies in the telecommunication industry in South Africa. The study determines how these telecommunication organizations choose a systems development methodology when developing systems. This study looks at how these organizations are currently implementing system development methodologies to keep up with the changes and competition within the industry. An interpretive approach was used to conduct the research. Four of the leading telecommunication organizations in South Africa were studied by using case studies. Each case study focused on a single telecommunication organization to gain in depth data regarding the use of systems development methodologies. The case studies were conducted by using structured interviews to gain data from multiple sources within the organizations. The data was analyzed using ATLAS.ti and a cross case analysis was done to answer the research questions. The results indicate that there is a contingent use of systems development methodologies within telecommunication organizations. The telecommunication organizations each use criteria to determine which systems development methodology to use. The results of the study indicate that there are different levels of contingency, and it examines how this is accomplished by each organization individually. Each of the organizations has a unique approach when selecting systems development methodologies. The systems development methodologies that are used by the telecommunication organizations are also tailored in some cases.en_US
dc.publisherNorth-West University
dc.subjectTelecommunicationen_US
dc.subjectSystemen_US
dc.subjectDevelopmenten_US
dc.subjectMethodologyen_US
dc.subjectContingencyen_US
dc.subjectWaterfall modelen_US
dc.subjectSilver bulleten_US
dc.subjectBest fiten_US
dc.subjectInterpretiveen_US
dc.subjectQuestionnaireen_US
dc.subjectTelekommunikasieen_US
dc.subjectStelselen_US
dc.subjectOntwikkelingen_US
dc.subjectMetodologieen_US
dc.subjectVoorwaardelikheiden_US
dc.subjectWaterval modelen_US
dc.subjectSilver bulleten_US
dc.subjectBest fiten_US
dc.subjectInterpretasieen_US
dc.subjectVraelysen_US
dc.titleAn interpretive study of the contingent use of systems development methodologies in the telecommunications industry / Z. Coetzeeen_US
dc.typeThesisen_US
dc.description.thesistypeMastersen_US


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  • ETD@PUK [6299]
    This collection contains the original digitized versions of research conducted at the North-West University (Potchefstroom Campus)

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