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Building customer relationships as retention strategy in the South African Domestic Passenger Airline Industry

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dc.contributor.author De Meyer, Christine Frances en_US
dc.contributor.author Mostert, Pieter Gerhardus en_US
dc.date.accessioned 2012-02-29T09:47:49Z
dc.date.available 2012-02-29T09:47:49Z
dc.date.issued 2010 en_US
dc.identifier.citation De Meyer, C.F. & Mostert, P.G. 2010. Building customer relationships as retention strategy in the South African Domestic Passenger Airline Industry. Acta Commercii, 10:27-42. [http://www.journals.co.za/ej/ejour_acom.html] en_US
dc.identifier.issn 1684-1999 en_US
dc.identifier.uri http://hdl.handle.net/10394/5831
dc.description.uri http://search.sabinet.co.za/WebZ/Authorize?sessionid=0&next=ej/ej_content_acom.html&bad=error/authofail.html en_US
dc.publisher The Department of Business, University of Johannesburg en_US
dc.title Building customer relationships as retention strategy in the South African Domestic Passenger Airline Industry en_US


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