|dc.contributor.author||Erasmus, Juanita Esther||
|dc.description||Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2008.||
|dc.description.abstract||Corporate governance and management by values have become vital for organisations in South
Africa. Recent allegations of corruption, corporate failures and the abuse of leadership power
highlight the need for solid moral and ethical foundations. A set of shared values in an organisation
may prove to be a significant competitive advantage. The competence of employees as reflected
through the evaluation of their individual job goals has been widely measured for many years.
Currently, limited information is available on the measurement and evaluation of the conformance
of employees to corporate values. This study explores the conformance of individual members to
core values as part of a regular, systematic performance measurement system. Introducing such a
system may assist in enforcing accountability for individual ethical behaviour.
Literature on the topic advises that the core values of an organisation should be carefully and
correctly identified before individual conformance to the values can be measured. Managing by
values entails that preferred behaviours should be entrenched in all codes, policies, and
procedures of an organisation, including the performance measurement system. A 360-degree
evaluation is considered the most appropriate method to evaluate individual conformance to
Information gathered from the model development part of this study indicates the following:
360-Degree evaluation of values conformance may be incorporated into any existing
performance measurement system that conforms to the criteria established in this study.
A performance/values template used for the evaluation of job performance and values
conformance results effectively differentiates employees into categories.
The model developed in this study was effectively implemented and tested in an organisation.
It is expected that the implementation of the model will enhance the performance of
individuals and ultimately facilitate the creation of a motivating climate within the organisation.||
|dc.title||A performance measurement model incorporating 360-degree evaluation of corporate values||en