Browsing by Subject "Consumer satisfaction"
Now showing items 1-3 of 3
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Consumer satisfaction with food labels during the pre–purchase in–store evaluation : a study in Gauteng
(North-West University, 2011)Food labels are imperative in consumers' decision-making process of packaged food products as they communicate important information such as expiry dates, nutrition information and information about allergies to the consumer. ... -
Consumers' prepurchase satisfaction with the attributes and information of food labels
(Wiley, 2016)This study aimed to describe consumers’ retrospective satisfaction with food labels within the expectancy (dis)confirmation paradigm and to investigate the likelihood of food labels influencing consumers’ product choices. ... -
A proposed framework for the strategic management of service quality for the South African Post Office in the North West province
(North-West University (South Africa), 2021)The strategic management of the quality of services provided by the postal sector in South Africa, particularly in the North West Province, is a contentious issue. This is exacerbated by the growing concerns with regard ...