Browsing by Subject "Performance Management"
Now showing items 1-7 of 7
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The alignment of performance indicators within the Overstrand Local Municipality : determining the role of management
(2014)This study investigates the role of managers, especially senior managers, with respect to the alignment of individual and institutional performance indicators in the Overstrand Local Municipality. Service delivery is an ... -
The determinants of effective performance management in South African utility companies
(North-West University (South Africa), 2017)The purpose of this study was to evaluate the determinants of effective performance management in South African utility companies. A non-profit organisation was chosen as a representative company for the water utility ... -
The effect of performance appraisal system on rewards and self-efficacy beliefs in a South African utility company
(2014)The research study was conducted to investigate the effects of a performance appraisal system, rewards and self-efficacy beliefs in a utility company in South Africa. The study was motivated by the incessant challenges ... -
The effect of performance management in retail bank branches and how this affects the service delivery in Gauteng
(North-West University, 2012)The aim of this study was to evaluate if there was a connection between performance management and customers service within retail branches in Gauteng. In the service industry service is the key component of retaining ... -
Emplee Perceptions of the Effectiveness of the Performance Management System and Performance Appraisal Fairness at the National Security Agency
(2014)This study deals with the employee perception on the effectiveness of the performance management and performance appraisal system fairness at the National Security Agency, Department of Training. Organisational factors ... -
An integrated talent management model for the Public Service: the case of the Western Cape Provincial Government
(North-West University (South Africa), 2020)The scholarly discourse on human resource praxis in general and talent management in particular, established a corpus of knowledge that support the notion that motivated, committed, competent and skilled employees are key ... -
A performance management system application model for public institutions : the case of the Regional Land Claims Commissioner, Limpopo Province
(North-West University (South Africa) , Potchefstroom Campus, 2015)Public service organisations face unprecedented pressure, not only to achieve the goals set by the government and to meet the expectations of the citizens, but also to deliver increased productivity and efficiency. To ...