Browsing by Subject "loyalty"
Now showing items 1-3 of 3
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Exploring the determinants of SME'S choosing alternative financiers as compared to their primary bank
(North-West University, 2019)The main goal of this study is to provide insight into the determinants and factors that influence SMEs when choosing alternative financiers than primary banks. For this study an SME's primary bank is recognised through ... -
Measuring and modelling internet banking service quality in South Africa
(Social Sciences Research Society, 2017)The purpose of this study was to develop a measuring and modelling instrument of Internet banking service quality (IBSQ) for the South African banking sector. Snowball and convenience sampling, both non-probability techniques ... -
Service quality of a pharmaceutical wholesaler in South Africa
(North-West University (South Africa), 2019)The study investigates the measurement of service quality at a pharmaceutical wholesaler in South Africa. A number of pharmaceutical wholesalers distribute medical supplies throughout South Africa in a very regulated and ...