Browsing by Subject "reputation"
Now showing items 1-2 of 2
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Customers' perception of service quality and its impact on reputation in the hospitality industry
(AJHTL, 2017)Customer satisfaction and the management of their expectations are a strategic component to the sustainability of any organisation. It is argued that these two strategic components are the most important features that ... -
Internal communications' effect on reputational perception of Student Academic Lifecycle Administration at the NWU
(North-West University (South Africa), 2020)Internal marketing communication in any organization is a vital element to contribute towards the attainment of objectives, retention of staff and creating a cohort within the company. Friction among staff, discrepancies, ...