Identifying knowledge management processes and practices used for decision-making and knowledge sharing in the modern San community
Abstract
First People, such as the San community of Platfontein, are the holders of rich and
complex knowledge systems that are very important for dispute resolution and decisionmaking.
In order to ensure that these knowledge systems are maintained and sustained
for future generations to benefit from, it is important to introduce and implement new
approaches that can help to make intergenerational transmission of this valuable
knowledge possible for the younger generation of San. While this community possesses a
vast amount of unique knowledge, skills and competencies, these are at risk as the older
generation of the San is ageing and passing on with very little of their knowledge and
skills ever being transmitted to younger generations or documented and preserved for
future generations to consult. Furthermore, the new generation of the San, which is
referred to the modern San, are becoming more Westernised and are slowly losing their
traditional culture and values. Hence, this study focuses on Knowledge Management
processes and practices that are used in the modern San community for decision-making
and knowledge sharing.
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