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    • Measuring and modelling internet banking service quality in South Africa 

      Redda, Ephrem Habtemichael; Surujlal, Jhalukpreya (Social Sciences Research Society, 2017)
      The purpose of this study was to develop a measuring and modelling instrument of Internet banking service quality (IBSQ) for the South African banking sector. Snowball and convenience sampling, both non-probability techniques ...