Browsing Faculty of Humanities by Author "Castanheira, Filipa"
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A multiple-group analysis of associations between emotional exhaustion and supervisor-rated individual performance: temporary versus permanent call-center workers
De Cuyper, Nele; Castanheira, Filipa; De Witte, Hans; Chambel, Maria José (Wiley, 2014)This study investigates whether contract type (temporary versus permanent employment) moderates the relationship between emotional exhaustion and supervisor-rated individual performance. Most temporary workers desire ...