Browsing Faculty of Economic and Management Sciences by Author "b65c5153-6ddc-4952-a639-04da4b29665f"
Now showing items 1-6 of 6
-
How to improve the visitor experience: lessons from a Neil Diamond performance
Manners, B; Kruger, M.; Saayman, M. (Prof. Ansie Lessing, 2014)This research determined what factors motivated visitors to attend the Neil Diamond concerts in South Africa and the critical success factors that influence attendees' experience when attending a live music performance. ... -
The influence of interpretation on visitors behaviour in the Kruger National Park
Van Loggerenberg, E.; Saayman, M.; Kruger, M. (AJHTL, 2015)It is a well-known fact that interpretation influences visitors’ behaviour to be more in line with respect for the environment, philanthropic support for conservation and generally environmental sound behaviour. This study ... -
Managing visitors dining and retail experience in South African National Parks
Kruger, M.; Saayman, M.; Slabbert, E. (Association of Professional Management (APM), 2015)In the light of the issue of declining government funding of South African National Parks (SANParks), as well as the negative influence of the poor service levels in shops, restaurants and eating facilities in these parks ... -
The relationship between value for money, motives and experience of tourists to the Kruger National Park
Du Plessis, E.; Saayman, M. (Prof. Ansie Lessing, 2015)National parks play an important role in countries' quest to attract tourists to generate revenue, to uplift the community and to sustain a competitive advantage. Providing value for money for tourists could confirm this ... -
Tourists view of the factors that gives the Kruger National Park a competitive edge
Engelbrecht, W.H.; Kruger, M.; Saayman, M. (Prof. Ansie Lessing, 2015)The tourism industry is becoming more competitive by the day; in order to remain competitive, it is of paramount importance that competitive advantage factors be identified by tourism destinations such as national parks. ... -
Understanding the role that Quality of Work Life of food and beverage employees plays in perceived service delivery and productivity
Viljoen, A.; Kruger, S.; Saayman, M. (UNISA, 2014)The purpose of this article is to determine the role that Quality of Work Life plays in the perceived service delivery and productivity of food and beverage employees in Potchefstroom, South Africa. The questionnaires were ...