Browsing Faculty of Economic and Management Sciences by Subject "Service Quality"
Now showing items 1-2 of 2
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Rewards: a predictor of well-being and service quality of school principals in the North-Wet province
(AOSIS, 2016)Orientation: School principals have an important role to play in the quality of service delivery in schools. Evidence suggests that school principals are generally poorly compensated, which has an adverse impact on their ... -
A strategic marketing evaluation of customer service expectations from alcohol beverage suppliers
(Kamla-Raj Publishers, 2014)This paper reports on the influence the volume an organisation buys from alcoholic beverage suppliers has on their service quality expectations. The primary alcoholic beverage focus areas used in this study in the North ...