Browsing Faculty of Economic and Management Sciences by Subject "Tipping"

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    • To tip or not to tip? 

      Saayman, Melville (African Journal of Hospitality, Tourism and Leisure, 2014)
      Tipping is an important source of income for a variety of occupations in the hospitality and tourism industry. One such occupation is waitressing and although much research has been done, especially in America, very little ...

    • Understanding tipping behaviour - an economic perspective 

      Saayman, Melville; Saayman, Andrea (IP Publishing Ltd, 2015)
      There are generally three explanations for tipping: social approval, equitable service exchange and other reasons. The combination and importance of these reasons differ between countries and cultures. In this study, ...