Browsing Faculty of Engineering by Subject "Milieu of varying educational levels"

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Efficiency measurements in IVR systems for oral users: Consequences of differences in educational levels

Ndwe, Jama T.; Barnard, Etienne; Koen, Renee; McAlister, Bryan (South African Inst. for Computer Scientists and Information Technologists Conf. (SAICSIT), 2011)

In this paper we present the development of an Interactive Voice Response (IVR) system that enables its users to obtain soccer results. The objective of the study is to evaluate the usability of the system through experiments ...