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dc.contributor.authorMilton, David R.
dc.contributor.authorNel, Jan Alewyn
dc.contributor.authorHavenga, Werner
dc.contributor.authorRabie, Tinda
dc.identifier.citationMilton, D.R. et al. 2015. Conflict management and job characteristics of nurses in South African public hospitals. Journal of psychology in Africa, 25(4):288–296. []en_US
dc.identifier.issn1815–5626 (Online)
dc.description.abstractThis study sought to determine whether job demands and job resources predicted conflict handling styles among nurses within South African public hospitals. A convenience sample of 205 nurses were included (males = 10.7%; age range 46 to 60 years = 38.5%, experience of 5 years and more = 70.8%, African = 92.2%). They completed Rahim’s Organisational Conflict Inventory – II (ROCI–II: Rahim, 1986) and a job characteristics measure developed for this study. Data were analysed to assess which job demands and resources predicted which conflict handling styles. From the results, time demands, crisis management and colleague support predicted the use of an avoiding style, whereas workload, time demands, job security, feedback and colleague support predict the use of the integrating style. Time demands and payment predicted the use of the obliging style, while workload, crisis management and payment predicted the use of the dominating style. The compromising style was predicted by colleague support. It seems from the findings that conflict is frequently predicted by time demands.en_US
dc.publisherTaylor and Francisen_US
dc.subjectconflict handling stylesen_US
dc.subjectjob demandsen_US
dc.subjectjob resourcesen_US
dc.subjectpublic hospitalsen_US
dc.subjectSouth Africaen_US
dc.titleConflict management and job characteristics of nurses in South African public hospitalsen_US
dc.contributor.researchID11319771 - Havenga, Werner
dc.contributor.researchID25066048 - Milton, David Ross
dc.contributor.researchID12243167 - Nel, Jan Alewyn

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