dc.contributor.advisor | Coetzee, J C | |
dc.contributor.author | Botha, David | |
dc.date.accessioned | 2017-06-15T07:54:09Z | |
dc.date.available | 2017-06-15T07:54:09Z | |
dc.date.issued | 2016 | |
dc.identifier.uri | http://hdl.handle.net/10394/25007 | |
dc.description | MBA, North-West University, Potchefstroom Campus, 2017 | en_US |
dc.description.abstract | Information exchange and flow is critical in the supply chain industry. Accurate and
timeous exchange of information is needed to make decisions, resolve disputes and
to adapt business strategy to changing client needs and wants. The heavy haulage
road freight participants of South Africa have been using a standard framework for the
exchange and flow of information for a very long time. Whilst companies in the courier
and other transport mode industries have improved and applied innovative ways to
exchange information, the companies in the road freight industry have been very slow
to adapt and improve the manner in which they exchange information. Technology
and innovation has seen huge advances of late but still it is not applied to improve the
current framework.
Exchanging relevant information with key partners is vital to the success of a company
in the heavy haulage road freight industry and could provide a competitive advantage
and increased value proposition. The aim of this study is to propose a management
framework to improve the exchange and flow of information in the heavy haulage road
freight industry.
A literature review was conducted of the current framework used, available technology
that has the potential to improve the current framework and the risk as well as laws
and regulations governing the exchange and flow of information was assessed.
Surveys were developed from the literature review and used as a measuring tool,
unstructured interviews were also used to gather information from respondents.
The needs and want of clients must be satisfied by their suppliers, these suppliers
must continuously adapt to these changing wants and needs. Information within the
heavy haulage road freight industry must be protected, flow at a faster pace, be
accurate and reach the intended recipient in good time.
Empirical research was conducted and the results together with the findings in the
literature review were used to conclude the study and make recommendations
regarding a managerial framework to improve the exchange and flow of information in
the heavy haulage road freight industry. Improved information exchange and flow
create various benefits | en_US |
dc.language.iso | en | en_US |
dc.publisher | North-West University (South Africa) , Potchefstroom Campus | en_US |
dc.subject | Information flow | en_US |
dc.subject | Information exchange | en_US |
dc.subject | Information framework | en_US |
dc.subject | Freight industry | en_US |
dc.subject | Heavy haulage | en_US |
dc.subject | Road freight | en_US |
dc.title | A management framework to improve the exchange and flow of information in the heavy haulage road freight industry | en_US |
dc.type | Thesis | en_US |
dc.description.thesistype | Masters | en_US |
dc.contributor.researchID | 10306498 - Coetzee, Johannes Cornelius (Supervisor) | |