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    Customer service expectations from alcoholic beverage suppliers in the North West Province 

    Beukes, Jacques (North-West University (South Africa), 2012)
    South Africa has a highly competitive alcoholic beverage market. All role-players in this market place a huge emphasis on service delivery and customer service, due to the fact that these two aspects can be the determining ...
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    Customer service expectations from South African alcoholic beverage suppliers in urban and rural areas 

    Beukes, Jacques (2015)
    To be successful in the current highly competitive market a South African alcoholic beverage supplying company (SAABSC) must guarantee customer service and service quality. Such companies have to focus their efforts on ...

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    Author
    Beukes, Jacques (2)
    Advisor/SupervisorPelser, T. (2)
    Prinsloo, J.J. (2)
    SubjectAlcoholic beverage suppliers (1)Customer Service (1)North West Province (1)Service Quality (1)SERVQUAL (1)... View MoreDate Issued2012 (1)2015 (1)Has File(s)Yes (2)

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