Now showing items 1-3 of 3

    • A conceptual framework towards conference tourism competitiveness 

      Welthagen, Lisa Charmaine (North-West University (South Africa). Potchefstroom Campus, 2019)
      The conference industry is showing significant growth and has become an integral part of global tourism. The International Congress and Convention Association (ICCA) has ranked South Africa as one of the top 15 long-haul ...
    • Identifying the critical success factors for South Africa as a business tourism destination 

      Marais, Milandrie (North-West University (South Africa) , Potchefstroom Campus, 2016)
      In addition to the growth and availability of business tourism in South Africa there is also an increase in the competition for South Africa as a business tourism destination. Business tourism is an indispensable part of ...
    • Service quality management in conference tourism : expectations versus delivery 

      McCallaghan, Wilhelmina Aletta (North-West University (South Africa) , Potchefstroom Campus, 2015)
      The primary objective of this study was to determine service expectations of conference delegates in relation to the service delivered at Quest Conference Estate. This objective was achieved by firstly analysing service ...