Browsing Economic and Management Sciences by Subject "Satisfaction"
Now showing items 1-10 of 14
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Analysing patient satisfaction in a medium-sized private healthcare provider
(North-West University (South Africa) , Potchefstroom Campus, 2015)The purpose of this study was to analyse patient satisfaction in private healthcare in South Africa. The healthcare structure in South Africa consists of public and private healthcare. Public health care is made available ... -
An assessment of loyalty towards temporary employment services in the South African metal and engineering industry
(North-West University, 2018)The economic environment in which firms operate is especially challenging in South Africa (Statistics South Africa, 2016:1), which only exacerbates the necessity of government to cultivate an appealing and supportive ... -
Business viability : a comparison between franchises and independent businesses
(North-West University, 2009)The study is based on a comparison between franchises and independent businesses. The purpose of the study is to have a clear understanding of the advantages and disadvantages of SMEs and franchise businesses in Rustenburg ... -
Determining predictors of brand loyalty in the South African wine industry
(North-West University, 2018)The South African wine industry is becoming more competitive, as there is a significant variety of wines and wine brands available to consumers. This makes it difficult to gain loyal consumers and build long-term relationships ... -
Determining predictors of customer loyalty in the South African retail banking industry
(North-West University (South Africa) , Potchefstroom Campus, 2017)The South African retail banking industry is a highly competitive industry which has experienced an increase in customer attrition. A large number of customers showing intentions to leave their banks have been observed. ... -
Employees' perceived fairness of and satisfaction with the Performance Assessment System in the Department of Public Works and Roads, Ngaka Modiri Molema District, North West Province
(North-West University (South Africa), 2018)This study seeks to understand how perceived fairness of the performance assessment process affects employees' satisfaction. The study was conducted in the Department of Public _ Works & Roads within the Ngaka Modiri Molema ... -
Expectations of and satisfaction with the South African Police Service in the Klerksdorp area
(North-West University, 2002)To effectively consult with the community, police managers should have a good understanding of what the public thinks that the police currently do and what they would prefer the police to do. Citizen satisfaction is ... -
Expectations of and satisfaction with the South African Police Service in the Potchefstroom area
(Potchefstroom University for Christian Higher Education, 2003)One of the most dominant features of South Africa's transformation over the past years has been and continues to be crime and violence. The effects of violence on a large proportion of the population as well as on the ... -
Identifying the contributory factors to job performance in a chemical company
(North-West University (South Africa) , Potchefstroom Campus, 2016)The main reason to be in business is to make money and be sustainable. Challenges on businesses have increased over the years due to stiff competition, social, legal, cultural, technological, economic and political factors. ... -
The influence of distributor satisfaction on loyalty within multi-level marketing in South Africa : the mediating role of trust
(North-West University (South Africa), 2023)Multi-level marketing (MLM) businesses use distributors to sell the products offered by the MLM business to customers for financial compensation. Distributors are paid based on their business’ weekly and monthly sales ...