Browsing Economic and Management Sciences by Author "De Coning, Gerhard Lourens"
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An integrated service excellence model for strategic military test and evaluation facilities : the case of the South African National Department of Defence
De Coning, Gerhard Lourens (North-West University, 2009)Capital-intensive military test and evaluation facilities that are governed within the public entity domain need to deliver effective and efficient services in meeting or exceeding the Department of Defence's requirements ...