Browsing Engineering by Author "Amorighoye, Lucky Eyituoyo"
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Developing an assessment tool for measuring total quality management in SASOL's Steam Station Plant
Amorighoye, Lucky Eyituoyo (North-West University, 2009)Many attempts were made in the past to measure the success or failure of total quality management (TQM) in organizations. Although there are many quality management theories and models in existence, all are imperfect, ...