An assessment of induction and orientation programs in the North West Department of Health
Plata, Nxeba Godfrey
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Every worker at any organisation has to be inducted on new responsibilities. Induction and orientation program is referred to as a key aspect of any institution to prepare the new, transferred or existing workers for the new labour market. Therefore, it is very important for organisations or employers to plan, design, implement and monitor an induction and orientation programme that caters for the needs of its workers. There are very good legislations and policies on recruitment, selection, induction and orientation programs. However, reports have been made and several scholars have highlighted that induction and orientation is of concern in the North West Department of Health. The aim of this study was therefore to assess the effectiveness of induction and orientation programs in the North West Department of Health. The four objectives of the study were: (1) to determine the impact of induction and orientation programs at the Department of Health, (2) to determine employee’s satisfaction and commitment with regard to the implementation of induction and orientation programs. The other objectives were, (3) to outline challenges faced by the department in implementing the induction and orientation programs; and (4) to present suggested strategies which may be implemented to address the problem of induction and orientation programs in the North West Department of Health. This study is descriptive in nature; the researcher opted for survey design and quantitative research method. Random sampling technique was utilized during sampling process, and 144 employees were sampled from a population of 288 administrative employees on the current organisational structure. Closed-ended questions were used as technique to collect data and SPSS version 26 was used to analyse data. Findings of this study revealed that the planning, designing, organising, implementing and monitoring of induction and orientation program in the North West Department of Health is poor. This is supported by scholars on previous studies and 35% of the respondents in this study indicated that the program lacks proper planning. 38% of employees indicated that they were not satisfied with how the department implement induction and orientation programs. Analysis of the results of this study indicated that 35% of the respondents strongly disagree that the current induction and orientation program in the department provides an excellent opportunity for new employees to learn comprehensively about the organisation.
- Humanities