The influence of organisational culture on psychological safety, affective commitment, and organisational citizenship behaviour at selected SETAs in South Africa

Abstract

Purpose: As organisational culture plays a pivotal role in the growth and success of any organisation, a positive and effective organisational culture can have a significant influence on employee behaviour, including psychological safety, affective commitment, and organisational citizenship behaviour (OCB). The purpose of this study is to investigate the influence of organisational culture on psychological safety, affective commitment, and OCB in selected Sector Education and Training Authorities (SETAs) in South Africa. The study examines the relationship between organisational culture, psychological safety, affective commitment, and OCB. Design/methodology/approach: A quantitative research approach was used. Using the convenience sampling technique, quantitative data was collected via an online survey with 174 employees working in six different branches of SETA located in the Gauteng province of South Africa. Data was analysed using the Statistical Package for Social Sciences (SPSS) Version 28.0. Results: The results of this study reveal a negative relationship between organisational culture, psychological safety, and OCB. The results further reveal a negative correlation between affective commitment and psychological safety. However, a moderate positive relationship was found between organisational culture and affective commitment. Managerial implications/limitations: The findings of this study can be useful for policymakers and public sector organisations responsible for employee wellbeing and maximising their commitment to the organisation. This study was limited to six SETA offices in one province in South Africa, namely the Gauteng province. This study was also limited in terms of research design and methodology. This study also provides recommendations for future research. Originality/value: The findings of this study will contribute to the body of knowledge regarding organisational culture, psychological safety, employee affective commitment, and organisational citizenship behaviour in public sector organisations.